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Why does there always seem to be supplemental damage found once my car goes in for auto body repair?

Please be aware that the auto body repair shop must follow the process set forth by the insurance company who is managing your auto body repair claim. Whether an insurance adjuster wrote your original estimate or the body shop wrote your original estimate the insurance company will typically not allow them to write for unseen/hidden damage even if more damage is suspected. This means that the person writing the estimate can only write for damage they can actually see and take photos of. If the vehicle is drive-able at the time the estimate is written then the vehicle will not be torn down to assess for further damage until it is actually dropped off at the shop for the repair. This allows you to continue driving the vehicle until your repair can be scheduled.

This is why it is not uncommon for an auto body shop to report supplemental damage once a vehicle is dropped off for repair and has the opportunity to tear the vehicle down. This allows the estimator to see the previously hidden damage take photos and report it to the insurance company. At this point the insurance company will either give the approval to move forward with the repair or in some cases they may want to come out and review the additional damage them selves. Be aware that additional damage may increase the cost of the repair and can also extend the time it takes to complete the repair. The insurance company will cover the additional damage if it is related to the accident and if you are in a rental they will typically extended the rental to cover the additional time it may take to fix the supplemental damage found. Your auto body shop should have an open line of communication with you and the insurance company keeping you both fully informed.

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Talk to Your Teens About Safe Driving

Teens and young adults today deal with so many more sources of distraction than they did 20+ years ago. 33% of deaths among 13 to 19-year-olds occur in motor vehicle crashes.

We know that technology is a major factor in these collisions involving teens and young adults today. 56% of teens admitted that they talk or text on the phone while driving. It’s important to discuss the dangers of distracted driving with our teens and how to avoid the pitfalls that technology may bring to their driving experience.  

Using phones that block notifications while driving are a good start, putting devices in a place that cannot be reached while driving is also a good idea to avoid the temptation of looking at the device while on the road.

We also know that with each additional passenger the chance of getting into an accident increases. It’s important that we set limits on the number of passengers we allow our teens to have in their vehicle and discuss keeping talking to a minimum and the volume down. Especially for brand new drivers.

Time is also a factor it has been determined that there are are more teen involved accidents between the hours of 9PM and 6AM. Setting a curfew for your teen driver may help decrease their changes of being in an accident.

We hope these facts and tips help you with preparing you teens to get on the road as safely as possible.

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How to Deal with a Car Accident While on Vacation

Everyone looks forward to going on vacation this time of year. No one ever expects that they may find them selves in a car accident while on vacation. But it does happen, dealing with a car accident while away on vacation can be more than stressful. There may be a number of factors that further complicate the situation.

  • You may be far away from home in an unfamiliar location
  • You may not know who to contact for assistance
  • You may have been driving a rental instead of your own vehicle
  • You may be dealing with injuries that require you to stay put for an extended period of time.

If involved in an car accident while on vacation you should keep the following things in mind:

  • Call 911: Always call 911 no matter where the accident occurs. If you are unable to call, ask a passenger or passersby to call for you. Please note that calls to 911 from an out-of-state phone number will reach local emergency responders.
  • Check for injuries: Always put your health first. Even if you don’t notice any mediate signs of injury you should still consider getting checked by a local emergency room.
  • Get the police report: Always request a copy of the police report. Do so right away, as it can be difficult to obtain a police report once you have returned home.
  • Notify the Rental Company: If the accident occurred in a rental car you must notify the rental car company of the accident as soon as possible. Even if you refused insurance from the rental company, your auto insurance may still cover you. Always check with your insurance company prior to declining rental insurance.
  • Capture the details of the accident scene: Take pictures of the accident scene, the vehicles involved, and any thing else that would provide evidence related to the accident.
  • Collect the other Parties Insurance Details: Immediately exchange insurance and contact information with the other parties involved in the accident and any witnesses. This information may be difficult to gather later.
  • Contact Your Lawyer: It is important to ensure that your rights are protected no matter where your car accident occurred.

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Making Collision Repair A Snap

As we grow and learn new things, there is no shortage of ideas and inventions that come around. Innovations come in every shape and size and affect every facet of our lives while trickling into various industries. Even collision repair in the Hudson NH area is changing, but St. Laurent Collision Center is excited about these innovations that improve our services!

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Say Goodbye to Bends

Machines like a Uni-Body/Frame Straightening system ensure there is little room for error when you need to get a vehicle frame straightened out. These types of machinery measure vehicles and straighten them, so the frame is no longer riddled with dents or bends.


Computers Offer Precise Measurements

Some systems use computers to assess a vehicle’s body. The technicality behind this machinery offers the precision and detail necessary for complete, thorough, and accurate repairs. Cameras, scanners, and more that are used in computers have a lot to offer and are almost certain to improve as time goes on.


Bigger and Better Spray Booths

While spray booths are hardly new around shops that offer collision repair, they keep getting better and better. For example, St. Laurent Collision Center has a spray booth that is downdraft and heated.  They can customize temperature and angles to ensure a thorough wash to make a vehicle look brand new.



Making quality products that deliver results requires technology. As technology ebbs and flows, great developments come around and improve all aspects of life. From the phones in our hand to garages offering top-notch services, technology is all around us and shifts consistently. For collision repair in the Hudson NH area that uses traditional and new technology alike, contact St. Laurent Collision Center. Give us a call at (603)-882-6822 and see what we can do for you today!

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Tips for Safer Driving

In America alone, there are thousands of car crashes every day. Car crashes can be as mild a fender bender to as serious as death. Inattentive drivers and adverse weather conditions cause a lot of this. After getting into an accident, the first thing you should worry about is your safety. The next thing to worry about is your car’s safety. Following a car accident, your vehicle will need auto body repair in Amherst NH. While there are auto repair shops out there, here are a few tips to safer driving to lessen your chance of accident.

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Designated Driver

Drunk driving has been a massive cause for concern, if not the primary cause of concern, in driving since the first automobiles started popping up. Sometimes you’re out with your car and don’t expect to have a few drinks at a rest stop. In this case, be sure to have a designated driver who has not been drinking take you and your car home. If your entire party is too far gone to drive safely, car-share services like Lyft and Uber are a solid back up plan.

Do Not Disturb

Texting and driving are right up there with drinking in driving in the unsafe category. The only difference with texting is that more people do it. When every driver starts taking two-three seconds at a time to stop looking at the road and check their phone, the possibility of a car collision skyrockets. Be sure to put your phone in Do Not Disturb mode to avoid distractions.

Keep Your Distance

Patience is a virtue. We in New England aren’t very virtuous when it comes to driving. We get in the car, we get where we’re going, and then we’re done. Especially in areas with fast drivers, be sure to keep your distance from the cars around you. If you notice the vehicle ahead of you driving slower than you’d like, either take the time to pass them or slow down to give them space. Riding their tail won’t make them happy and will increase your risk of an accident.

Take Your Time

Taking your time goes hand in hand with keeping your distance. No matter where you’re going, it isn’t worth getting into an accident for. Speed limits exist for the safety of drivers and pedestrians alike so be sure not to exceed the posted speed limits. This tip is especially important in bad weather. Taking the time to drive safely in bad weather may be the difference between making it home safely and auto body repair in Amherst NH.

Accidents happen. When you take the right precautions, accidents happen a lot less. These tips and tricks are meant to help you stay out of car collisions. For those who have experienced car crashes, find auto body repair in Amherst NH. Contact St. Laurent Collision Center or visit them online today.

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Car Care is Self-Care

Cars are an integral part of the average person’s everyday life. So how do we repay them? We drive them through the mud, let them sit in the rain, and hit the steering wheel when other drivers cut us off. When our life starts to get busier, we begin to rely even more on our cars. Yet, we treat them even worse. It’s a good thing to remember that taking care of your car is a good way of taking care of yourself. And who doesn’t love to take care of themselves? For those looking to make up for their callous treatment of their car in the past, consider auto detailing in Nashua NH. Here are three ways to take care of your vehicle and yourself.

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Interior Detailing

Consider interior detailing a bit like a nice therapy session. It’s the time you take to vent out all the problems you may not even think about. The dirt that’s burrowed into the carpet after all these months of usage, the gum wrapper you didn’t even realize fell between the seats, and the stains from a spilled soda are all gone. In their place is nothing but cleanliness. Plus, it’s an excellent way to try and relive that new car smell.

Exterior Detailing

If interior detailing is like therapy, exterior detailing is a full-blown makeover montage sequence from a John Hughes’ movie. Wheels and rims get a thorough cleaning. Your tires even get dressed for the occasion. Your car will have a nice clean and get the whole wax on, wax off treatment and leave looking like a showroom model version of itself.

The Total Package

Of course, just detailing your inside means nothing if you don’t detail your outside and vice versa. Nothing fires up the old engines like a thorough Kosmetics Komplete Makeover for auto detailing in Nashua NH. No matter what state your car enters in, it’ll leave looking like the total package.

You wouldn’t ignore taking care of yourself so don’t neglect taking care of your car. For those considering auto detailing in Nashua NH, check out St. Laurent Collision Center. Contact them at 603-882-6822 or visit them online today.

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How To Make The Most Out Of Auto Detailing

Auto detailing is one of the simplest but most effective ways to make your car look beautiful. After visiting a shop that can provide detailing, your vehicle will look fresh off the dealership lot! Unfortunately, the looks can fade fast if you don’t make the most out of the service and follow up. So, how do you take one session of auto detailing in NH from St. Laurent Collision Center and make it last?

Auto Detailing in NH

  • Avoid Particles, Etc. And Drive With Caution

Easier said than done, we know! Particles like dust or pollen are near impossible to avoid. However, it’s pretty easy to place a towel down for Rex to sit on when you take him to a vet appointment or avoid driving in poor weather when you can help it.

  • Use Cleaning Products – But Leave Details To Professionals

Just because you can’t drive to St. Laurent to get an auto detailing in NH doesn’t mean your vehicle has to stay dirty. Ask us about our recommended products you can use in the meantime to keep your car looking good and ready for the road. Try to give your car a little TLC every so often, and it’ll look better than waiting between appointments to clean it.

  • Buy The Package You Need

Everyone is different, so everyone has different preferences. If you’re someone who cares more about the exterior appearance, invest in a package that caters to that. If you’re a stickler for detail and want a mini overhaul every time you visit, find the kit or deal that offers a full body makeover.

  • Ask Questions

After all, the experts know the most about the subject they pursue! Feel free to ask St. Laurent Collision Center or any expert detailer questions about your habits, vehicle, or anything else related to the detailing process so you can get the most out of it and keep your car looking smooth.

St. Laurent Collision Center is happy to provide auto detailing in NH that will deliver quality results. For more information about car detailing or collision repairs, give us a call at (603)-882-6822!

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Ready For Spring Cleaning? St. Laurent Can Help.

The sun is shining brighter, the birds are chirping, and the days are longer. Spring is certainly here, and it’s time to get to work and get some spring cleaning done! Most of us think of our homes and other property when we plan a cleaning overhaul, but what about our vehicles? After all, they have seen just as much wear and will (hopefully) get used for a long time to come! Luckily, we at St. Laurent Collision offer a variety of packages to satisfy all of your auto detailing in NH needs.

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Interior Detail

If you are a minimalist or keep your exterior looking sharp at all times, this package is ideal. It includes:

-Vacuuming and shampooing of carpets and floor mats

-Cleaning of instrument panel, dash, interior trim panels, mirrors, and glass

-Window cleaning

($75)

Exterior Detail

Living in New England, we know how harsh the weather can be. No doubt it has taken its toll on your car’s exterior, too! To keep the outside sharp, invest in this option. This package includes:

-A hand wash or hand clay contaminant removal

-Complete hand wax (no buffing)

-Wheel cleaning

-Tire dressing

PLEASE NOTE: we do not clean engine compartments.

($75)

Kosmetics Komplete Makeover

If it has been a while since your vehicle received some TLC or it needs a complete overhaul, this is the package for you. It has everything a car could need to keep up its appearance, and includes:

-Vacuuming and shampooing of carpets and mats

-Stain extraction for all stains

-All services mentioned in Interior Detail and Exterior Detail packages

-Wheel cleaning

-Tire dressing

-Leather/vinyl protection

-Plastic conditioning

PLEASE NOTE: we do not clean engines or buff vehicles.

($150 for cars, $175 for vans/SUVs)

While your living space needs some attention and should be attended to, don’t forget to take care of your vehicle when you are in the midst of spring cleaning. You will love moving from destination to destination in a fresh, clean car! For auto detailing in NH done right, call St. Laurent Collision at (603)-882-6822!

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What To Expect From St. Laurent Collision Center

When you need collision repair in NH, you have to be sure of the company you invest your time and money in. After all, your vehicle is precious and you rely on it daily. It needs to stay safe and be cared for. When you call St. Laurent Collision Center, you can be confident that we will do our best to repair your vehicle. Several parts of our business keep customers coming back time and time again.

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1.) Experience

Vehicles are not simple machines, so you need experts who understand them to go under the hood and assess issues that come up. We have been in business since 1961, and are proud of our dedication and the knowledge we have acquired through hard work.

2.) Advanced Parts

Since we have been in the industry for a while, we know where to go to find the most efficient, well-made parts to take care of your vehicle. Our machinery comes with the latest technology and consequently gets the job done.

3.) Strong Customer Service

We know how important customers are to a company. We simply would not be here without your patronage, so the least we can do is reward you with a smile. Count on us for reliable, communicative, and efficient customer service, also.

4.) Variety of Services

No two cars or collision incidents are the same, and we are prepped with a variety of services to take care of all kinds of collision problems. We have the knowledge, parts, and also experience to perform plenty of types of services on a car.

5.) A…Moose?

You read that right! Our mascot is a big purple moose named Gerald, and he stands proudly outside of our office. We doubt you’ve seen a shop with a mascot this cool.

St. Laurent Collision Center is proud to provide quality collision repair in NH. Give us a call at (603)-882-6822 and see what we’re all about!

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Four Things To Keep In Mind After A Collision

When you encounter difficult situations, it’s hard to stay focused and figure out a way to get through it. Especially when it’s something as dangerous and frightening as a collision, keeping a level head is difficult, but achievable. When you keep certain things in mind, though, you can make it through and set up collision repair in Nashua, NH.

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1.) Emergency contact(s)

No matter the situation, you should have an emergency contact to rely on to get you out of trouble. Of course, you should make sure they are qualified to assist you with the issue. Recall who you can contact, have their number ready and contact them as soon as possible after you are safe and coherent.

2.) The safety of you and all involved

First things first: check on the other people involved in the collision and see if they are okay. In any case, contact law enforcement to follow proper protocol and achieve the safest state possible. Check your surroundings and ensure everyone is safe.

3.) Where to go

You’re going to need to get your vehicle fixed if it’s damaged, of course. You should have a go-to garage or mechanic that you know will help you with your troubles. For excellent collision repair in Nashua, NH you can count on St. Laurent Collision Center.

4.) Details of the incident

You’re going to need to report the accident, and that means recalling all of the details you can. Remember all of the briefest tidbits so you can paint a clear picture for insurance companies, officers, and mechanics. That way, they’re able to help you the best way possible.

Though collisions can be scary, you don’t need to think all hope is gone. Do your best to keep your head above water and call St. Laurent Collision Center when you need collision repair in Nashua, NH. Give us a call at (603)-882-6822 and see what we can do for you today!