Tag: collision repair NH

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Why does there always seem to be supplemental damage found once my car goes in for auto body repair?

St. Laurent

Please be aware that the auto body repair shop must follow the process set forth by the insurance company who is managing your auto body repair claim. Whether an insurance adjuster wrote your original estimate or the body shop wrote your original estimate the insurance company will typically not allow them to write for unseen/hidden damage even if more damage is suspected. This means that the person writing the estimate can only write for damage they can actually see and take photos of. If the vehicle is drive-able at the time the estimate is written then the vehicle will not be torn down to assess for further damage until it is actually dropped off at the shop for the repair. This allows you to continue driving the vehicle until your repair can be scheduled.

This is why it is not uncommon for an auto body shop to report supplemental damage once a vehicle is dropped off for repair and has the opportunity to tear the vehicle down. This allows the estimator to see the previously hidden damage take photos and report it to the insurance company. At this point the insurance company will either give the approval to move forward with the repair or in some cases they may want to come out and review the additional damage them selves. Be aware that additional damage may increase the cost of the repair and can also extend the time it takes to complete the repair. The insurance company will cover the additional damage if it is related to the accident and if you are in a rental they will typically extended the rental to cover the additional time it may take to fix the supplemental damage found. Your auto body shop should have an open line of communication with you and the insurance company keeping you both fully informed.

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Talk to Your Teens About Safe Driving

St. Laurent

Teens and young adults today deal with so many more sources of distraction than they did 20+ years ago. 33% of deaths among 13 to 19-year-olds occur in motor vehicle crashes.

We know that technology is a major factor in these collisions involving teens and young adults today. 56% of teens admitted that they talk or text on the phone while driving. It’s important to discuss the dangers of distracted driving with our teens and how to avoid the pitfalls that technology may bring to their driving experience.  

Using phones that block notifications while driving are a good start, putting devices in a place that cannot be reached while driving is also a good idea to avoid the temptation of looking at the device while on the road.

We also know that with each additional passenger the chance of getting into an accident increases. It’s important that we set limits on the number of passengers we allow our teens to have in their vehicle and discuss keeping talking to a minimum and the volume down. Especially for brand new drivers.

Time is also a factor it has been determined that there are are more teen involved accidents between the hours of 9PM and 6AM. Setting a curfew for your teen driver may help decrease their changes of being in an accident.

We hope these facts and tips help you with preparing you teens to get on the road as safely as possible.

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How to Deal with a Car Accident While on Vacation

St. Laurent

Everyone looks forward to going on vacation this time of year. No one ever expects that they may find them selves in a car accident while on vacation. But it does happen, dealing with a car accident while away on vacation can be more than stressful. There may be a number of factors that further complicate the situation.

  • You may be far away from home in an unfamiliar location
  • You may not know who to contact for assistance
  • You may have been driving a rental instead of your own vehicle
  • You may be dealing with injuries that require you to stay put for an extended period of time.

If involved in an car accident while on vacation you should keep the following things in mind:

  • Call 911: Always call 911 no matter where the accident occurs. If you are unable to call, ask a passenger or passersby to call for you. Please note that calls to 911 from an out-of-state phone number will reach local emergency responders.
  • Check for injuries: Always put your health first. Even if you don’t notice any mediate signs of injury you should still consider getting checked by a local emergency room.
  • Get the police report: Always request a copy of the police report. Do so right away, as it can be difficult to obtain a police report once you have returned home.
  • Notify the Rental Company: If the accident occurred in a rental car you must notify the rental car company of the accident as soon as possible. Even if you refused insurance from the rental company, your auto insurance may still cover you. Always check with your insurance company prior to declining rental insurance.
  • Capture the details of the accident scene: Take pictures of the accident scene, the vehicles involved, and any thing else that would provide evidence related to the accident.
  • Collect the other Parties Insurance Details: Immediately exchange insurance and contact information with the other parties involved in the accident and any witnesses. This information may be difficult to gather later.
  • Contact Your Lawyer: It is important to ensure that your rights are protected no matter where your car accident occurred.

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Insurance Claim FAQ with Auto Collision

St. Laurent
collision repair Litchfield NH

Today’s world provides plenty of distractions making the probability of an accident occurring greater than ever before.  Even if you are the safest driver on the road, accidents happen.  There are imperative steps to be taken after an accident occurs.  From taking details at the scene to filing an insurance claim, dealing with an accident can be overwhelming.  The professionals at St. Laurent Collison Center have created a list of frequently asked questions regarding collision repair claims.  Litchfield NH residents and the surrounding areas have come to trust the expertise of St. Laurent.  With over 55 years of experience, St. Laurent has provided customers dependable, quality collision repair services.

How much does St. Laurent charge for a repair estimate?
At St. Laurent’s Collision Center, we will gladly look over your vehicle and provide a free estimate for repair.

If my insurance company already wrote an estimate, do I need one from the auto body shop as well?
No.  Providing the auto body shop with the estimate from your insurance company is all that is needed to get started with repair work.

What if the estimate my insurance company has written isn’t enough to cover the actual damage?
Some estimates are just what they are called, estimates. If there are additional damages or charges that the insurance company overlooked, your technician will call your insurance company for approval on your behalf.

Do I have to pay for damages prior to repairing my vehicle?
No! Payment is required when you pick up your vehicle.

How do I properly endorse an insurance check?
This depends on how the check is made payable.  If an insurance check is just made payable to you, your signature is all that is required. However, if there is a loan on your vehicle, the insurance company may make the check out to both you and your lienholder.  In this instance, it is best to check with the lienholder on their policy.  Be prepared as it may take several weeks before they are able to endorse the check, depending on what they require for paperwork.

 

Whatever your needs may be, make St. Laurent Collision center your go to for collision repair in Litchfield, NH and other surrounding towns.  For more information on how to obtain your free estimate, contact them today at (603) 882-6822.

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Five Ways to Prepare for Auto Collision Repair

St. Laurent

While plenty of people who have licenses try their best to be safe and drive well, there are always individuals who don’t. Accidents happen, as the saying goes. Whether you anticipate it or not, auto collisions can occur to anyone at anytime. While you may not be able to prevent an event from happening, you can have a plan in case you need collision repair in Nashua NH.

Auto Body Shop in NH

1.) Obtain (Or Check the Status of) Insurance

It’s always good to have insurance for the important things in life: health, future planning, and your vehicle. If you already have insurance, check how much they can cover regarding repair costs. That way you know what you need to pay if you get in an accident. If you don’t have insurance, it’s wise to save up and sign up.

2.) Maintain Your Car

Your car looks worse for wear when it gets involved in a collision, but if it’s in good shape, it may be salvageable. Regular maintenance check-ups and cleaning will make your car much easier to work with when it requires collision repair in Nashua NH.

3.) Have Emergency Contacts

As long as you’re safe and able to travel after checking in with law enforcement,  you should have someone pick you up and take you where you need to go. Whether you need a lift to our garage, the hospital, or somewhere else, it’s always smart to have someone in your phone contacts to count on when times are tough.

4.) Carry Necessary Paperwork

Of course, you shouldn’t bring any information that could compromise you, but having insurance information at the ready can make the aftermath of an accident run much smoother. Keep it with you, and you’ll be able to speed up the process.

5.) Drive Defensively

One of the best ways to prevent accidents is driving with care and caution. Although it doesn’t completely prevent collisions, being a safe driver is always smart in the first place.

When you experience a crash, it can be tough, but you can get through it easier if you have a plan of action. Bear the above tips in mind, and visit St. Laurent Collision Center when you need collision repair in Nashua NH. Give us a call at (603)-882-6822 and see what we can do for you today!

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How To Make The Most Out Of Auto Detailing

St. Laurent

Auto detailing is one of the simplest but most effective ways to make your car look beautiful. After visiting a shop that can provide detailing, your vehicle will look fresh off the dealership lot! Unfortunately, the looks can fade fast if you don’t make the most out of the service and follow up. So, how do you take one session of auto detailing in NH from St. Laurent Collision Center and make it last?

Auto Detailing in NH

  • Avoid Particles, Etc. And Drive With Caution

Easier said than done, we know! Particles like dust or pollen are near impossible to avoid. However, it’s pretty easy to place a towel down for Rex to sit on when you take him to a vet appointment or avoid driving in poor weather when you can help it.

  • Use Cleaning Products – But Leave Details To Professionals

Just because you can’t drive to St. Laurent to get an auto detailing in NH doesn’t mean your vehicle has to stay dirty. Ask us about our recommended products you can use in the meantime to keep your car looking good and ready for the road. Try to give your car a little TLC every so often, and it’ll look better than waiting between appointments to clean it.

  • Buy The Package You Need

Everyone is different, so everyone has different preferences. If you’re someone who cares more about the exterior appearance, invest in a package that caters to that. If you’re a stickler for detail and want a mini overhaul every time you visit, find the kit or deal that offers a full body makeover.

  • Ask Questions

After all, the experts know the most about the subject they pursue! Feel free to ask St. Laurent Collision Center or any expert detailer questions about your habits, vehicle, or anything else related to the detailing process so you can get the most out of it and keep your car looking smooth.

St. Laurent Collision Center is happy to provide auto detailing in NH that will deliver quality results. For more information about car detailing or collision repairs, give us a call at (603)-882-6822!

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What To Expect From St. Laurent Collision Center

St. Laurent

When you need collision repair in NH, you have to be sure of the company you invest your time and money in. After all, your vehicle is precious and you rely on it daily. It needs to stay safe and be cared for. When you call St. Laurent Collision Center, you can be confident that we will do our best to repair your vehicle. Several parts of our business keep customers coming back time and time again.

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1.) Experience

Vehicles are not simple machines, so you need experts who understand them to go under the hood and assess issues that come up. We have been in business since 1961, and are proud of our dedication and the knowledge we have acquired through hard work.

2.) Advanced Parts

Since we have been in the industry for a while, we know where to go to find the most efficient, well-made parts to take care of your vehicle. Our machinery comes with the latest technology and consequently gets the job done.

3.) Strong Customer Service

We know how important customers are to a company. We simply would not be here without your patronage, so the least we can do is reward you with a smile. Count on us for reliable, communicative, and efficient customer service, also.

4.) Variety of Services

No two cars or collision incidents are the same, and we are prepped with a variety of services to take care of all kinds of collision problems. We have the knowledge, parts, and also experience to perform plenty of types of services on a car.

5.) A…Moose?

You read that right! Our mascot is a big purple moose named Gerald, and he stands proudly outside of our office. We doubt you’ve seen a shop with a mascot this cool.

St. Laurent Collision Center is proud to provide quality collision repair in NH. Give us a call at (603)-882-6822 and see what we’re all about!

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Signs Your Car Needs Detailing

St. Laurent

If you are on the fence about detailing, it can be hard to find a justification for it. When you keep your vehicle clean, it seems like everything is in place already. Why spend extra money to get it cleaner? However, there may be some signs you are not picking up that indicate it is time for your vehicle to receive auto detailing in NH.

Auto Detailing in NH

1.) Scratches

Some are small, while others are much larger. Either way, scratches are not a good look for your vehicle. An exterior detailing package will gloss over those scratches and keep your car looking beautiful.

2.) Unusual Smells

Perhaps you accidentally spilled something or forgot to clean it. When a stain is embedded in your car’s interior, it can often leave a fragrant odor. With detailing packages, there are plenty of ways to make the car fresh again and smell great!

3.) Unsightly Stains

Have you ever had a stain you just cannot get rid of? It seems that no matter what you do, you cannot get it out. When you invest in auto detailing in NH, we can get rid of these ugly stains, and you will have a carpet to be proud of.

4.) You Could Use A Break

Let’s face it: we all like to treat ourselves every so often to lift our spirits. If you feel like you deserve a little something, a modest $75 goes a long way toward making your car look great and helping you feel good!

5.) Windows Are Hard To See Through

The importance of windows cannot be understated. They help you view everything on the road, and having enough sight is crucial. When you find it hard to see out of your window no matter what you do, invest in a detailing package if a simple windshield fluid won’t do the trick.

Auto detailing is a rewarding expense that makes your vehicle look great, and will leave you feeling confident as you drive. St. Laurent Collision Center is your one stop shop for auto detailing in NH, so give us a call at (603)-882-6822!

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Four Things To Keep In Mind After A Collision

St. Laurent

When you encounter difficult situations, it’s hard to stay focused and figure out a way to get through it. Especially when it’s something as dangerous and frightening as a collision, keeping a level head is difficult, but achievable. When you keep certain things in mind, though, you can make it through and set up collision repair in Nashua, NH.

Collision Repair in Nashua, NH

1.) Emergency contact(s)

No matter the situation, you should have an emergency contact to rely on to get you out of trouble. Of course, you should make sure they are qualified to assist you with the issue. Recall who you can contact, have their number ready and contact them as soon as possible after you are safe and coherent.

2.) The safety of you and all involved

First things first: check on the other people involved in the collision and see if they are okay. In any case, contact law enforcement to follow proper protocol and achieve the safest state possible. Check your surroundings and ensure everyone is safe.

3.) Where to go

You’re going to need to get your vehicle fixed if it’s damaged, of course. You should have a go-to garage or mechanic that you know will help you with your troubles. For excellent collision repair in Nashua, NH you can count on St. Laurent Collision Center.

4.) Details of the incident

You’re going to need to report the accident, and that means recalling all of the details you can. Remember all of the briefest tidbits so you can paint a clear picture for insurance companies, officers, and mechanics. That way, they’re able to help you the best way possible.

Though collisions can be scary, you don’t need to think all hope is gone. Do your best to keep your head above water and call St. Laurent Collision Center when you need collision repair in Nashua, NH. Give us a call at (603)-882-6822 and see what we can do for you today!

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Don’t Ignore These Warning Signs!

St. Laurent

Us humans get caught up in all kinds of events, and it is easy to neglect the small things. Especially when we get overwhelmed, taking care of seemingly mundane tasks is the last thing on our list. However, owning a vehicle bears great responsibility – including keeping up with all kinds of repairs. While a flashing light may seem annoying, it is best to visit an auto body shop in NH before these small warning signs get worse.

auto body shop in NH

1.) “Check engine” light

One of the most common warning signs, and easily one of the more annoying ones! This little light encompasses plenty of meanings: your vehicle could be dealing with anything from a loose gas cap to loose engine parts also. Since there is no direct correlation to what happens under the hood, it is better to visit a shop and get it checked instead of ignoring it.

2.) Loud noises

Your car has plenty of mechanisms in place to ensure it stays quiet and moves smoothly. Unless you installed a mod on your engine that makes it louder on purpose, you should not hear any loud noise coming from underneath the hood. Get it checked immediately.

3.) Shaking

Just like loud noises, shaking is not expected, nor is it normal. It could indicate loose parts, unhinged pieces, or worse. This is something to get observed ASAP.

4.) Black exhaust

Your exhaust system takes air in and turns it into safe, breathable gas. The process should leave anything coming out of the tailpipe clear. If you notice a black or murky color, visit an auto body shop in NH and see if your exhaust system is in check.

5.) Dull lights

All of your lights need to be in top shape. They keep your visibility high, and help you see any hazards that may appear on the road. Whether it is a headlight or taillight, it should be replaced and observed regularly.

When you notice something is “off” in your car, it is always better to be safe than sorry. If you notice these signs or require other repairs also, visit St. Laurent Collision Center, an auto body shop in NH you can believe in.