Tag: collision repair shop NH

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Why does there always seem to be supplemental damage found once my car goes in for auto body repair?

St. Laurent

Please be aware that the auto body repair shop must follow the process set forth by the insurance company who is managing your auto body repair claim. Whether an insurance adjuster wrote your original estimate or the body shop wrote your original estimate the insurance company will typically not allow them to write for unseen/hidden damage even if more damage is suspected. This means that the person writing the estimate can only write for damage they can actually see and take photos of. If the vehicle is drive-able at the time the estimate is written then the vehicle will not be torn down to assess for further damage until it is actually dropped off at the shop for the repair. This allows you to continue driving the vehicle until your repair can be scheduled.

This is why it is not uncommon for an auto body shop to report supplemental damage once a vehicle is dropped off for repair and has the opportunity to tear the vehicle down. This allows the estimator to see the previously hidden damage take photos and report it to the insurance company. At this point the insurance company will either give the approval to move forward with the repair or in some cases they may want to come out and review the additional damage them selves. Be aware that additional damage may increase the cost of the repair and can also extend the time it takes to complete the repair. The insurance company will cover the additional damage if it is related to the accident and if you are in a rental they will typically extended the rental to cover the additional time it may take to fix the supplemental damage found. Your auto body shop should have an open line of communication with you and the insurance company keeping you both fully informed.

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Talk to Your Teens About Safe Driving

St. Laurent

Teens and young adults today deal with so many more sources of distraction than they did 20+ years ago. 33% of deaths among 13 to 19-year-olds occur in motor vehicle crashes.

We know that technology is a major factor in these collisions involving teens and young adults today. 56% of teens admitted that they talk or text on the phone while driving. It’s important to discuss the dangers of distracted driving with our teens and how to avoid the pitfalls that technology may bring to their driving experience.  

Using phones that block notifications while driving are a good start, putting devices in a place that cannot be reached while driving is also a good idea to avoid the temptation of looking at the device while on the road.

We also know that with each additional passenger the chance of getting into an accident increases. It’s important that we set limits on the number of passengers we allow our teens to have in their vehicle and discuss keeping talking to a minimum and the volume down. Especially for brand new drivers.

Time is also a factor it has been determined that there are are more teen involved accidents between the hours of 9PM and 6AM. Setting a curfew for your teen driver may help decrease their changes of being in an accident.

We hope these facts and tips help you with preparing you teens to get on the road as safely as possible.

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Insurance Claim FAQ with Auto Collision

St. Laurent
collision repair Litchfield NH

Today’s world provides plenty of distractions making the probability of an accident occurring greater than ever before.  Even if you are the safest driver on the road, accidents happen.  There are imperative steps to be taken after an accident occurs.  From taking details at the scene to filing an insurance claim, dealing with an accident can be overwhelming.  The professionals at St. Laurent Collison Center have created a list of frequently asked questions regarding collision repair claims.  Litchfield NH residents and the surrounding areas have come to trust the expertise of St. Laurent.  With over 55 years of experience, St. Laurent has provided customers dependable, quality collision repair services.

How much does St. Laurent charge for a repair estimate?
At St. Laurent’s Collision Center, we will gladly look over your vehicle and provide a free estimate for repair.

If my insurance company already wrote an estimate, do I need one from the auto body shop as well?
No.  Providing the auto body shop with the estimate from your insurance company is all that is needed to get started with repair work.

What if the estimate my insurance company has written isn’t enough to cover the actual damage?
Some estimates are just what they are called, estimates. If there are additional damages or charges that the insurance company overlooked, your technician will call your insurance company for approval on your behalf.

Do I have to pay for damages prior to repairing my vehicle?
No! Payment is required when you pick up your vehicle.

How do I properly endorse an insurance check?
This depends on how the check is made payable.  If an insurance check is just made payable to you, your signature is all that is required. However, if there is a loan on your vehicle, the insurance company may make the check out to both you and your lienholder.  In this instance, it is best to check with the lienholder on their policy.  Be prepared as it may take several weeks before they are able to endorse the check, depending on what they require for paperwork.

 

Whatever your needs may be, make St. Laurent Collision center your go to for collision repair in Litchfield, NH and other surrounding towns.  For more information on how to obtain your free estimate, contact them today at (603) 882-6822.

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What To Expect From St. Laurent Collision Center

St. Laurent

When you need collision repair in NH, you have to be sure of the company you invest your time and money in. After all, your vehicle is precious and you rely on it daily. It needs to stay safe and be cared for. When you call St. Laurent Collision Center, you can be confident that we will do our best to repair your vehicle. Several parts of our business keep customers coming back time and time again.

collision repair in NH

1.) Experience

Vehicles are not simple machines, so you need experts who understand them to go under the hood and assess issues that come up. We have been in business since 1961, and are proud of our dedication and the knowledge we have acquired through hard work.

2.) Advanced Parts

Since we have been in the industry for a while, we know where to go to find the most efficient, well-made parts to take care of your vehicle. Our machinery comes with the latest technology and consequently gets the job done.

3.) Strong Customer Service

We know how important customers are to a company. We simply would not be here without your patronage, so the least we can do is reward you with a smile. Count on us for reliable, communicative, and efficient customer service, also.

4.) Variety of Services

No two cars or collision incidents are the same, and we are prepped with a variety of services to take care of all kinds of collision problems. We have the knowledge, parts, and also experience to perform plenty of types of services on a car.

5.) A…Moose?

You read that right! Our mascot is a big purple moose named Gerald, and he stands proudly outside of our office. We doubt you’ve seen a shop with a mascot this cool.

St. Laurent Collision Center is proud to provide quality collision repair in NH. Give us a call at (603)-882-6822 and see what we’re all about!

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Four Things To Keep In Mind After A Collision

St. Laurent

When you encounter difficult situations, it’s hard to stay focused and figure out a way to get through it. Especially when it’s something as dangerous and frightening as a collision, keeping a level head is difficult, but achievable. When you keep certain things in mind, though, you can make it through and set up collision repair in Nashua, NH.

Collision Repair in Nashua, NH

1.) Emergency contact(s)

No matter the situation, you should have an emergency contact to rely on to get you out of trouble. Of course, you should make sure they are qualified to assist you with the issue. Recall who you can contact, have their number ready and contact them as soon as possible after you are safe and coherent.

2.) The safety of you and all involved

First things first: check on the other people involved in the collision and see if they are okay. In any case, contact law enforcement to follow proper protocol and achieve the safest state possible. Check your surroundings and ensure everyone is safe.

3.) Where to go

You’re going to need to get your vehicle fixed if it’s damaged, of course. You should have a go-to garage or mechanic that you know will help you with your troubles. For excellent collision repair in Nashua, NH you can count on St. Laurent Collision Center.

4.) Details of the incident

You’re going to need to report the accident, and that means recalling all of the details you can. Remember all of the briefest tidbits so you can paint a clear picture for insurance companies, officers, and mechanics. That way, they’re able to help you the best way possible.

Though collisions can be scary, you don’t need to think all hope is gone. Do your best to keep your head above water and call St. Laurent Collision Center when you need collision repair in Nashua, NH. Give us a call at (603)-882-6822 and see what we can do for you today!

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Don’t Ignore These Warning Signs!

St. Laurent

Us humans get caught up in all kinds of events, and it is easy to neglect the small things. Especially when we get overwhelmed, taking care of seemingly mundane tasks is the last thing on our list. However, owning a vehicle bears great responsibility – including keeping up with all kinds of repairs. While a flashing light may seem annoying, it is best to visit an auto body shop in NH before these small warning signs get worse.

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1.) “Check engine” light

One of the most common warning signs, and easily one of the more annoying ones! This little light encompasses plenty of meanings: your vehicle could be dealing with anything from a loose gas cap to loose engine parts also. Since there is no direct correlation to what happens under the hood, it is better to visit a shop and get it checked instead of ignoring it.

2.) Loud noises

Your car has plenty of mechanisms in place to ensure it stays quiet and moves smoothly. Unless you installed a mod on your engine that makes it louder on purpose, you should not hear any loud noise coming from underneath the hood. Get it checked immediately.

3.) Shaking

Just like loud noises, shaking is not expected, nor is it normal. It could indicate loose parts, unhinged pieces, or worse. This is something to get observed ASAP.

4.) Black exhaust

Your exhaust system takes air in and turns it into safe, breathable gas. The process should leave anything coming out of the tailpipe clear. If you notice a black or murky color, visit an auto body shop in NH and see if your exhaust system is in check.

5.) Dull lights

All of your lights need to be in top shape. They keep your visibility high, and help you see any hazards that may appear on the road. Whether it is a headlight or taillight, it should be replaced and observed regularly.

When you notice something is “off” in your car, it is always better to be safe than sorry. If you notice these signs or require other repairs also, visit St. Laurent Collision Center, an auto body shop in NH you can believe in.

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I’ve been in an accident. Now what?

St. Laurent

Unexpected situations take us by surprise and can be, unfortunately, deadly. It is best to stay alert and prepared in case these situations arise. You probably know all about driving safety, but they do not focus too much on accidents during driving school – other than how to prevent them, of course. When you require collision repair in NH, go through these steps and try to manage the accident.

Collision repair in NH

1.) Get All Pertinent Information

This is key, especially if you have vehicle insurance. Speak with all of those involved in the accident and obtain plate numbers, insurance information, phone numbers, and names. You have what you need to get started.

2.) Call Dispatchers

Even if you are not completely hurt, it is wise to contact EMTs just in case. They can get blood levels and other medical information to check in on your condition and update you. If you cannot move or have no means of contact, find someone to do it for you.

3.) Contact Your Insurance Company

Your accident is not the first your insurance company has seen, and they will be able to guide you in the right direction. Explain everything, and they will help move the process forward. Make sure the other parties call their companies as well.

4.) Find A Temporary Vehicle

Depending on their policies, plenty of shops that offer collision repair in NH have rental cars available for these situations. Or, if you are in a pinch, contact a friend or family member and see if they will offer rides. Plus, there is always public transportation!

5.) Visit Us

St. Laurent Collision Center specializes in repairing vehicles that have been damaged in accidents. We have plenty of experience, tools, and know-how. So, we will get you back on the road in no time.

Getting in an accident is scary, but with a game plan, it can be a bit easier to deal with. Bear these tips in mind and contact St. Laurent Collision Center any time you require collision repair in NH at (603)-882-6822!

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Our Equipment Stands Out

St. Laurent

Dealing with collision repair in NH is enough of a task. Worrying about the effectiveness of the equipment valid, and you want to trust the shop’s equipment before you drop money on repairs. When you visit St. Laurent Collision Center, have faith. Our equipment is suited and ready for all kinds of repairs, and will get the job done.

Collision Repair in NH

Variety

We understand that no one collision is alike, and vehicle shapes and sizes also vary. When you’re in a pinch and need a mechanic, them having a full range of equipment is essential. Our equipment does it all, from straightening frames to removing debris – and we have all of the parts to make it happen.

Technology

As time moves forward, so does technology. While some inventions are duds, plenty of innovative measures for collision repair in NH have come down the pipeline. Our shop is stacked with enhanced, well-made equipment, including a computerized uni-body/frame measuring system that delivers precise dimensions.

Knowledge

Since we have worked in the auto industry for a long time, we know all of the correct sources and places to find reliable information. As a result, we find the best, most up-to-date technology and equipment for repairs.

Aesthetics and Value

While fixing your car is the priority, we also have equipment that caters to the aesthetic needs of your vehicle as well. Our DeVilbiss heated spray booth will provide a beautiful shine to your car and make it look beautiful. It is the perfect finishing touch after a successful fix.

At St. Laurent Collision Center, we have equipment you can trust that works. We stock our shop with the latest and most efficient machinery to keep your vehicle in quality shape. So, when you have an accident and need collision repair in NH ASAP, call us at (603)-882-6822!

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Practicing Safe Driving Habits

St. Laurent

We know: whether it came from your mother or your driving instructor, you’ve heard plenty about driving safety already, we’re sure. Still, it is never bad to have a refresher. Staying safe is a priority for you and anyone who enters your vehicle. Follow the tips below, and you are sure to avoid visiting an auto body shop in NH.

1.) Obey Speed Limits

They are enforced for a reason. While it may seem like you can drive quickly through the area, it is for the best. It keeps everything moving at a steady pace, and you will find enough time to get to your destination – don’t worry.

2.) Stay Alert

That phone call or text message can wait. You need to see all of the hazards, pedestrians, and other things on the road. It can be very dangerous to look away, and chances are you will find yourself at an auto body shop in NH if you do not pay attention while behind the wheel.

3.) Don’t Ignore Warnings

A “check engine” light may indicate something minor, sure, but it is always better to be safe than sorry. When you notice something moving like it should not or anything acting unusual in your vehicle, it is best to get it checked out. You will be safer, and if it is not a big deal in the end, you won’t end up having to spend any money!

4.) Know The Area

If you are about to visit a new space for the first time, do a bit of homework. See what the terrain, weather, and street layouts are like. This way, you will not be lost behind the wheel and struggle to find your way.

5.) Avoid Dangerous Weather

Is it really worth it to go out in the snowstorm? Our gut instincts are rarely wrong, so if you think you are incapable of handling the hazardous conditions that come from inclement weather, go with your gut and stay inside.

With these tips and more knowledge, you will be a smart, successful driver in no time. There is always time for safety. If you do find yourself in a sticky situation and need an auto body shop in NH, give St. Laurent Collision Center a call at (603)-882-6822!

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How We Go Above and Beyond For Customers

St. Laurent

Having excellent services or skilled staff is great, auto body shop in NHbut it means nothing if you do not have the customer service and qualifications to back it up. We at St. Laurent Collision Center know how important customer service is for our customers, and we have made it part of our business model. When you visit our auto body shop in NH, you will find a variety of ways we make you feel like home.

Experience

No one in our shop is an amateur. You deserve the best, and our mechanics know how to get the job done. We have been in business since 1961, satisfying plenty of happy customers along the way. Our shop has the team you need with experience to find solutions.

Awards

If you don’t believe us, just ask Consumer’s Choice Competition. They have awarded us with the distinct honor of “Best Auto Body Shop in Nashua” through a G.K.M. Independent Survey! We’ve had the title for eleven years, and strive to earn it time and time again. We have also received recognition from America’s Best Business Awards and The Telegraph’s Readers’ Choice Awards.

Free Estimates

Auto repair gets costly, especially when you find yourself in an auto collision. It is already a stressful event, and worrying about an enormous bill on top of it all only makes matters more difficult. Not to worry: St. Laurent Collision Center will offer a free estimate of the cost of your repairs so you can plan accordingly.

Servicing all kinds of customers to the best of our ability is our primary goal. We hope that when you need an auto body shop in NH, you visit us at St. Laurent Collision Center. You will see just how far we go to please our clients and maintain excellent customer service!